Skip to content
English

Help Center

Browse our full library of help topics.

Security Deposit


Some of our hosts will require a deposit refundable after check-out. The deposit amount is always mentioned on the listing page.

When the stay is less than seven days, it is charged on the check-in day through a credit card amount hold. For more extended stays, the deposit management is managed directly between the host and the guest.

Regarding the deposit, rest assured that this amount will not be charged to your card. Instead, we will temporarily hold the funds that your bank guarantees. Following your check-out and the subsequent final inspection of the property, the hold will be lifted, assuming no damages have been incurred.

If the credit card bank refuses to hold the amount, we ask the guest to pay the deposit directly to the host.

Was this article helpful?

Great! Is there anything we could change to make it even more helpful?

Thanks for letting us know. How would you describe this article?

Thank you for your feedback, it means a lot to us.

This form is used for documentation feedback only. Learn how to get help with Jwbnb.

Have more questions? Submit a request

Table of contents